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KAYUSO Defrosting Tray

Original price was: $189.00.Current price is: $65.00.

Choose Your Color	Black

📦 5269 Orders

Shipping and Returns

Shipping: Standard delivery within 5-7 business days. Free standard shipping on all orders over $100 within the contiguous United States.

Expedited: Expedited and 2-3 business days in the US. Cost calculated at checkout

International Shipping: Currently, we do not offer international shipping.

Returns: 30-day return policy, please see our Refund & Return Policy for more info.

What’s Included:

Aluminum Defrost Tray

Plasma Locking Freshness

UVC Antibacterial Protection

PS Visible Dust Cover

12 Months Warranty

Product Introduction

KAYUSO Quick Defrosting Tray’s Features

Rapid Defrosting Any Ingredient

Single Touch Button Start

4.2L Large Capacity

Easy to Clean Design

Specification

· Product Dimensions & Weight: 27*27*12.4cm, 2kg
· Product Volume: 4.2L(4.6QT)
· Material: Al alloy for the defrosting tray, PS for the dust cover, ABS for the drainage tank
· Rated Voltage: 5VRated
· Rated Power: 5W
· Battery Capacity:2200mAh
· Package: Color box + kraft paper outer box
· Package Dimensions: 28.8*27.5*8.36cm for color box, 30*29*10.5cm for kraft paper outer box

Latest Defrosting Technology

M2 Superconducting Die Cast Aluminum Tray

Unlike the defrosting way of the defrosting plate, our defrosting system uses an M2 superconducting die-cast aluminum base to defrost steaks or other cuts of meat to their best condition quickly.

Plasma Lock Freshness Technology

The KAYUSO Quick Defrosting Tray features innovative NTC intelligent plasma circulation technology for defrosting and freshness restoration. lt generates a high-concentration plasma wind field that maximizes the retention of nutrients and juices.

UVC Sterilization for Food Safety

The KAYUSO Quick Defrosting Tray uses UVC sterilization to eliminate 99.99% of bacteria and viruses from frozen ingredients during defrosting, Ensure that the food you prepare for your family is safe and hygienic, This feature is especially practical when you want to enjoy high-quality sashimi or sushi dishes.

Smart Unfreezing settings, One-touch start

Our advanced touch button interface and LCD display panel make operation simple and intuitive. With a single touch, you can easily start defrosting, freshening, acid removing, and sterilizing at the same time.

Large Capacity Design

With a 4.2L extra-large capacity and a compact, space-saving design, Kayuso Quick Defrosting Tray is ideal for all types of frozen ingredients.

Energy-saving charging design

Considering the usage location and continuity, our thaw defrosting tray has adopted advanced energy-saving charging technology. lt eliminates power issues and allows for repeated use. This technology reduces energy consumption and lowers electricity costs.

Easy-to-Clean Design

It makes daily maintenance effortless. it is designed for easy cleaning. Theconvenient rotary handle disassembly allows for quick and hassle-freewashing after use.

Defrost Time for Different Meats

Here are the average defrosting times for various types of ingredients with our product based on testing.

Attention: When thawing, the food should be flat and ensure the maximum contact area with the chassis to achieve the above thawing speed. If the food is irregular, the thawing time should be appropriately extended.

Testing Reports

Product Usage Instruction

1.Place ingredients in the center of the defrosting tray

2.Put on the transparent lid of the defrosting tray

3.Turn on the switch on the side of the handle

4.After setting the defrost time, press the start button

Simplify Your Experience Cooking

KAYUSO Quick Defrosting Tray is a great treasure for food lovers and culinary enthusiasts like you, and the ultimate companion for all types of cooking. During the defrosting process, the plasma generator helps the meat to drain acid and eliminate odor, catalyze nutrient conversion, and lock in juices, all of which help to achieve the perfect Maillard reaction easily when frying or grilling.

Shipping Policy

At KAYUSO, we strive to ensure that your order is processed and delivered as quickly and smoothly as possible. Below is our comprehensive shipping policy for orders within the United States.

Order Processing Time

Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. During high-demand periods, processing may take slightly longer, but we’ll keep you updated on any delays.
Order Confirmation: Once your order is placed, you will receive a confirmation email. A second email will be sent with tracking details as soon as your order is shipped.

Shipping Rates & Delivery Times

Standard Shipping: Estimated delivery within 5-7 business days. Shipping rates will vary based on location and order size and are calculated at checkout.
Express Shipping: Available for most locations with an estimated delivery time of 2-3 business days. Additional fees apply, and exact rates will be provided at checkout.
Free Shipping: We offer free standard shipping on all orders over $100 within the contiguous United States.

Shipping Locations

Domestic Shipping: We ship across the United States, including Alaska, Hawaii, and U.S. territories. Please note that delivery times to these areas may vary.
International Shipping: Currently, we do not offer international shipping.

Tracking Your Order

Order Tracking: Once your order has shipped, you’ll receive a tracking number via email, allowing you to monitor the status of your package in real-time.
Tracking Issues: If you have any trouble tracking your order, feel free to reach out to our customer support team for assistance.

Delayed or Lost Packages

Delayed Deliveries: While we work hard to ensure timely deliveries, unforeseen circumstances such as weather, carrier delays, or holidays may cause delays. We appreciate your understanding in these cases and will do our best to resolve any issues.
Lost Packages: If your package is marked as delivered but cannot be located, please contact us within 7 days of the delivery date. We’ll work with the carrier to locate your package or issue a replacement if necessary.

Damaged or Incorrect Items

Damaged Items: If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging. We will arrange a replacement or refund based on the extent of the damage.
Incorrect Items: If you receive the wrong item, please reach out to our support team immediately. We’ll provide instructions for returning the incorrect item and ensure the correct product is shipped to you.

Change Your Shipping Address

Address Updates: Please double-check your shipping address at checkout. If you need to change the address after placing your order, contact us as soon as possible. Once your order has shipped, we cannot modify the shipping address.

For any questions or assistance regarding your shipment, our customer support team is here to help. You can reach us at:

Email: saler609@artsr.com

This shipping policy ensures transparency in delivery times, costs, and procedures, helping our customers have a smooth and satisfying experience with KAYUSO.

Aftercare

At KAYUSO, we are dedicated to providing exceptional customer service and ensuring you have the best possible experience with our products. Below is an overview of our service policy to address any needs or concerns you may have during and after your purchase.

Product Warranty

1-Year Limited Warranty: All KAYUSO products are covered by a 1-year limited warranty, effective from the date of purchase. This warranty covers manufacturing defects and performance issues under normal usage conditions.
Warranty Claims: If you experience a problem with your product that falls under the warranty terms, please contact our support team. We will guide you through the claim process and arrange for repair, replacement, or other solutions based on the issue.

Customer Support

24/7 Customer Assistance: Our dedicated customer support team is available 24/7 to assist with any questions, troubleshooting, or product inquiries you may have.
Contact Information: For immediate support, reach out to us via:

Email: saler609@artsr.com

Phone+86 18026014006

Response Time: We strive to respond to all inquiries within 24 hours.

Product Usage Assistance

Product Setup: Need help with product setup or usage? Our support team can walk you through the process to ensure you’re getting the best performance from your KAYUSO products.
Troubleshooting Guide: Visit our website’s FAQ section or reach out to us directly for troubleshooting assistance with common issues and tips on maintenance.

Replacement Parts

Parts Availability: For products out of warranty or if you require replacement parts, KAYUSO offers a variety of parts available for purchase. Contact our support team for information on compatible parts and pricing.
Ordering Parts: If you need replacement parts, our team can assist you with the order process and shipping details.

Product Safety

Safe Use: Our products are designed to be safe and effective. For optimal performance and to avoid accidents, please follow all safety instructions provided with the product.
Customer Responsibility: KAYUSO is not liable for damages resulting from improper use, modifications, or unauthorized repairs. Always refer to the user manual for guidance.

Feedback & Improvement

Customer Feedback: We value your feedback! Your opinions help us improve and deliver better products and services. Feel free to share your experiences and suggestions via email or social media.
Continuous Improvement: KAYUSO is committed to continuously enhancing our product line and services based on customer insights and feedback.

Our service policy is designed with your satisfaction and convenience in mind. If you have any questions or need assistance, please do not hesitate to reach out. At KAYUSO, we are here to support you every step of the way, ensuring you have a positive and worry-free experience.

Refund & Return Policy

Refund Policy

At KAYUSO, we want you to be fully satisfied with your purchase. If, for any reason, you’re not completely happy with your product, we offer a straightforward return and refund policy to make your shopping experience as smooth as possible.

Returns

1.30-Day Return Window

You have 30 days from the date of delivery to request a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

Return Process

Contact our customer support at saler609@artsr.com with your order number and reason for return.
Our team will provide you with a return authorization and instructions on how to send your item back.
Once received and inspected, we’ll notify you about the approval status of your return.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return is successfully processed.

Refunds

Refund Eligibility

After your return is received and inspected, we will process your refund within 5-7 business days. A credit will automatically be applied to your original method of payment. Processing times may vary depending on your bank or credit card provider.

Partial Refunds

In certain situations, only partial refunds are granted (such as items not in their original condition, damaged, or missing parts for reasons not due to our error).

Non-Refundable Items

Gift cards and final sale items are non-refundable.

Exchanges

If you received a defective or damaged item, we’re happy to exchange it for you. Contact our customer support team to arrange an exchange.

For any questions about returns or refunds, reach out to our customer service team at saler609@artsr.com. We’re here to help make sure you have a seamless experience with KAYUSO.

FAQ

What is the main function of the KAYUSO defrosting tray?

KAYUSO defrosting tray is a valuable kitchen tool that rapidly thaws various frozen foods, such as breakfast bread or dinner steak, while effectively preserving the food’s nutrition and juiciness. It also features built-in UV sterilization and plasma air field technologies to further reduce acids and remove meat odors, killing 99.9% of surface bacteria and viruses to protect family health.

How fast does the defrosting tray thaw food?

Utilizing advanced low-temperature, high-conductivity thawing technology, the defrosting box ensures optimal food quality. For example, a 100-gram steak can be fully thawed in about 10 minutes, easily accommodating various cooking needs.

What types of food can KAYUSO defrost tray thaw?

KAYUSO thaw defrosting tray is versatile, capable of thawing nearly all types of frozen foods, including seafood (such as fish, shrimp, and lobster tail), meats (such as steak, pork chops, and chicken breast), frozen bread, vegetables, and prepared foods.

What are the benefits of the plasma airfield for food?

The plasma airfield is a key feature that reduces temperature differences inside the food, ensuring even melting of ice crystals. This effectively preserves the food’s original structure, texture, and flavor while minimizing juice loss, making the food more delicious and juicy.

Do I need to remove food from its packaging during defrosting?

Yes, you need to remove the food from its packaging before placing it in the defrosting tray.

What are the materials and dimensions of the defrosting tray? KAYUSO thaw defrosting tray is made from high-density aluminum alloy and food-grade PS/ABS materials, ensuring safety, non-toxicity, and durability. It is certified for food safety and quality, with a capacity of 4.2 litters and dimensions of 27 x 27 x 12.4 cm, suitable for thawing multiple items simultaneously.

What is the power and charging time of KAYUSO defrosting tray?

KAYUSO quick defrosting tray has a power of 3W and a charging time of 2 hours. Once fully charged, it can be used continuously for 120 minutes.

Is the plasma freshness-locking & UV sterilization technology safe? The plasma generator and UV sterilization lamp used in the KAYUSO quick defrosting tray are certified for food safety. The process does not produce harmful chemicals or waste, ensuring safety and adherence to green health principles.

Reviews

Emily R.

Verified purchase

I can't believe how quickly my frozen meat defrosts with this tray! It really works as advertised. I used to waste so much time waiting for things to thaw, but now it’s done in less than 30 mins.

Jessica L.

Verified purchase

The packaging of this defrosting tray was top-notch! It arrived securely wrapped and in perfect condition. You can tell a lot of care went into making sure it gets to you safely. A small detail, but it definitely adds to the overall positive experience.

Rebecca J.

Verified purchase

I bought this on a whim and I’m so glad I did. It works so much faster than just leaving stuff on the counter, and it’s super simple to use. Definitely a good buy for anyone with a busy lifestyle.

Jason M.

Verified purchase

This defrosting tray is a game changer in the kitchen. I’ve tried other methods like microwaving or warm water, but nothing beats the efficiency of this tray. It works fast and doesn’t cook the food!

Olivia T.

Verified purchase

This tray saved me so many times when I forgot to take meat out of the freezer for dinner. It’s incredible how quickly it works. Highly recommend for anyone who hates waiting for food to thaw.

David H.

Verified purchase

I was a bit confused about how to use the tray at first and thought it wasn’t working as well as promised. After reaching out to customer support, they gave me clear instructions on where to place the food and how to use it effectively. It’s been a game-changer ever since!

Mark W.

Verified purchase

So glad I bought this! It’s perfect for defrosting frozen veggies and meats without needing to plan hours ahead. It’s my new favorite kitchen gadget!

Ryan F.

Verified purchase

I was blown away by how effective this tray is. I’ve had a couple of defrosting trays before, but they never worked nearly as well as this one. It’s a must-have for anyone who cooks regularly.

Natalie B.

Verified purchase

This defrosting tray is a must-have for anyone who cooks! It’s super effective, and the packaging was perfect—nothing was damaged at all. I love that it doesn't take up much space and is easy to store.

Sarah P.

Verified purchase

I was skeptical at first, but this tray actually works. I froze chicken breasts overnight and they thawed within 20 minutes. Super easy to clean as well!

Tom K.

Verified purchase

I love how this tray thaws meat evenly without cooking it. It’s not a miracle worker, but it’s as close as you can get. I use it weekly and couldn’t be happier with the results.

Daniel G.

Verified purchase

I’ve been using this tray for a few weeks now, and I’m really impressed. It’s so convenient to use, I never have to worry about thawing meat overnight.

Linda P.

Verified purchase

I’m so happy with my purchase! Not only does this defrosting tray make life easier, but the packaging was top quality too. Everything was well-protected and there were no issues when it arrived. A solid buy all around.