Terms of Service
At KAYUSO, we are dedicated to providing exceptional customer service and ensuring you have the best possible experience with our products. Below is an overview of our service policy to address any needs or concerns you may have during and after your purchase.
1. Product Warranty
•1-Year Limited Warranty: All KAYUSO products are covered by a 1-year limited warranty, effective from the date of purchase. This warranty covers manufacturing defects and performance issues under normal usage conditions.
•Warranty Claims: If you experience a problem with your product that falls under the warranty terms, please contact our support team. We will guide you through the claim process and arrange for repair, replacement, or other solutions based on the issue.
•Warranty Claims: If you experience a problem with your product that falls under the warranty terms, please contact our support team. We will guide you through the claim process and arrange for repair, replacement, or other solutions based on the issue.
2. Customer Support
•24/7 Customer Assistance: Our dedicated customer support team is available 24/7 to assist with any questions, troubleshooting, or product inquiries you may have.
•Contact Information: For immediate support, reach out to us via: Email: [email protected] Phone+86 18026014006
•Response Time: We strive to respond to all inquiries within 24 hours.
•Contact Information: For immediate support, reach out to us via: Email: [email protected] Phone+86 18026014006
•Response Time: We strive to respond to all inquiries within 24 hours.
3. Product Usage Assistance
•Product Setup: Need help with product setup or usage? Our support team can walk you through the process to ensure you’re getting the best performance from your KAYUSO products.
•Troubleshooting Guide: Visit our website’s FAQ section or reach out to us directly for troubleshooting assistance with common issues and tips on maintenance.
•Troubleshooting Guide: Visit our website’s FAQ section or reach out to us directly for troubleshooting assistance with common issues and tips on maintenance.
4. Replacement Parts
•Parts Availability: For products out of warranty or if you require replacement parts, KAYUSO offers a variety of parts available for purchase. Contact our support team for information on compatible parts and pricing.
•Ordering Parts: If you need replacement parts, our team can assist you with the order process and shipping details.
•Ordering Parts: If you need replacement parts, our team can assist you with the order process and shipping details.
5. Product Safety
•Safe Use: Our products are designed to be safe and effective. For optimal performance and to avoid accidents, please follow all safety instructions provided with the product.
•Customer Responsibility: KAYUSO is not liable for damages resulting from improper use, modifications, or unauthorized repairs. Always refer to the user manual for guidance.
•Customer Responsibility: KAYUSO is not liable for damages resulting from improper use, modifications, or unauthorized repairs. Always refer to the user manual for guidance.
6. Feedback & Improvement
•Customer Feedback: We value your feedback! Your opinions help us improve and deliver better products and services. Feel free to share your experiences and suggestions via email or social media.
•Continuous Improvement: KAYUSO is committed to continuously enhancing our product line and services based on customer insights and feedback.
•Continuous Improvement: KAYUSO is committed to continuously enhancing our product line and services based on customer insights and feedback.
Our service policy is designed with your satisfaction and convenience in mind. If you have any questions or need assistance, please do not hesitate to reach out. At KAYUSO, we are here to support you every step of the way, ensuring you have a positive and worry-free experience.